I ordered a sweatshirt for my chapter’s 50th anniversary. It was getting closer to the date and I hadn’t received my sweatshirt. I reached out and they said that they would send it immediately. I received confirmation that it was shipped but the tracking said that it would arrive after the date needed. I contacted them again and they explained how the shipping works; however, they said that if my item didn’t arrive in time, I would chat with the owner to rectify the situation. They said that they would keep a close eye on the shipment. Lo and behold- I received my sweatshirt in time and they contacted me to confirm that I received it. Excellent customer service!! Thank you!
