What is the meaning and significance of Madam37?
Well... Madam is a polite way to address a woman and means lady. And since the my collections are exclusively created for women and represent me a lady, Madam seemed appropriate and catchy.
I am #37 on my line. So I had to throw that in there too.
What can I expect from Madam37?
NEW WEBSITE & EXPERIENCE: a new online experience including better functionality, more payment options, easier checkout process, easier exchange process and international shipping.
NEW COLLECTIONS: take a peak at the new collections like Faith Threads, Culture Threads and Just Threads.
M37 REWARDS: create an account and earn points when you shop. Also, get extra perks, free gifts and level up with all the love you show to Madam37.
CUSTOM & BULK ORDERS: get something custom made by Madam37 for your line, team, reunion, event, family etc. or get up to 37% discount on ordering bulk quantity of something in stock
Just to name a few.
When will I receive my order?
Orders ship within 48 hours of order submission, excluding weekends and holidays, or unless otherwise noted.
On average, you should receive your item in 5-7 business days after order submission, unless otherwise noted, for example pre-orders.
To track your order, please log in to your account or review your shipment confirmation email. For more details on our shipping practices, please view shipping policy here.
Do you ship internationally?
I do ship internationally! Simply make this selection at checkout by changing the shipping country.
I got my order & I’m not happy with it? What is a queen to do?
One of the threads I really wanted and/or added to my wishlist is no longer available or sold out in my size, what is a girl to do?
Now Queen, why did you wait around? 🤣 ... you have to grab what you like early. 😉
Reminder I make small quantities on purpose so you don't accidentally go twinning at you next time out.
However, the good news is if the demand is high for a thread, I may consider bringing it back. So don’t be afraid to tell me what you love, there is always a chance of a restock.
Can I make a design/thread request?