Shipping,
Pickup & Delivery

Shipping Policy

Orders ship within 48 hours of order submission, excluding weekends, Mondays and holidays, or unless otherwise noted.

You will receive a shipping confirmation email with tracking information once your orders ships. Email will be sent to the email used when the order was placed on the website. Be sure to check your email's spam or junk folder and add threads@madam37.com to your contacts list.

After tracking details are received, please allow at least 24–48 hours for updates to reflected estimated delivery date.

Please insure your address is correctly entered and includes all relevant and/or required information. This includes but is not limited to: correct abbreviations, street numbers, and building or apartment numbers.

PRE-ORDER SHIPPING

All pre-orders will begin shipping on the date specified on your order, in the order received. If your order includes a "Pre-Order" item your entire order will ship together on the date specified on your pre-order item or shortly there after, depending on date received. You will be notified of any delays.

SHIPPING RATES

Shipping varies depending on the weight of your items and destination. Shipping cost will be calculated at checkout.

Free standard shipping (5-7 Business Days) is provided on all U.S. orders of $60 or more (sub-total). Excludes: Orders with Gift Card Purchases.  

Priority shipping (1-2 Days) Are guaranteed to deliver within 1-2 business days. This is In-Transit time only and does not include the processing time.

SHIPPING OPTIONS

Shipping occurs via USPS or UPS to addresses within the United States and U.S. territories.

We offer shipping to PO Boxes and APO/FPO

PICKUP & DELIVERY

Madam37 offers convenient pick up and delivery options for those located in a 37 mile radius of Sacramento, CA.

Testimonials

My item came fast & packaged very professionally. Excellent quality. I will be ordering from this vendor again.

Linda C. | Las Vegas, NV

I received this in approximately 3 days shipping from California to me in Georgia.

Pamela L. | Decatur, GA

Love it! Shipping was fast and items are packaged nice and securely. I will keep buying from this vendor.

Harneyca H. | Atlanta, GA